Waller House Group Conservation Tours

Your Booking is not confirmed until you receive a confirmation email from our office with tax invoice.
All bookings must be pre-paid to our head office 7 days prior to your visit.

There will be no charges if you cancel your booking, in writing, more than one week before your scheduled visit date.

Any changes to your booking (including, but not limited to: cancellations, rescheduling, changes to participant numbers, etc.) must be communicated, in writing, to the National Trust bookings office (bookings@nattrust.com.au) more than one week before your visit.

If cancelling less than one week prior to the booking date, 50% of the total booking fee will apply. Less than three days notice of cancellation will incur 100% of the total booking fee as a cancellation fee.

Any individual cancellations from within a group booking requested with less than 7 days notice prior to the booking date will not be refunded.

If rescheduling less than one week prior to the booking date, between a $100-$400 rescheduling charge may apply. Less than three days notice of reschedule will incur 100% of the total booking fee payable.

If you wish to cancel or move a booking due to poor weather you must notify our office more than 3 business days before your visit.

To make a new booking on a new date we will charge you a new fee. This will be additional to the payment received for your original booking.

If you fail to arrive for your booking on the day, you will still be charged the full fee.