Careers

• Full-time role
• City location, close to public transport

Are you a committed, passionate and proactive Education Manager or Developer looking for a new challenge?

Now is your chance to join our talented team that delivers supreme creative & educational content to visitors from around Australia, Victoria, and the world.

About us:

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria.

About the role:

We are looking for an experienced and motivated individual to join us as the NTAV Education & Public Programs Manager. You will develop new education programs, materials, and resources for school groups.  Manage and coordinate the quality of delivery, ensuring a tailored, inspiring, and personalised journey. This role will also oversee public programs including tours and engagement activities for the general public.

Working alongside our Cultural Engagement and Assets teams, your responsibilities will include:

• Design and develop new and review existing education programs to meet curriculum standards
• Initiate and develop creative and inclusive learning experiences for all ages to encourage a greater understanding, awareness, and involvement with Trust properties
• Develop informal and formal partnerships with educational and community organisations
• Oversee the quality of delivery and presentation of programs
• Oversee, develop and coordinate public programs including one-off events and recurring tours conducted at our heritage properties
• Develop educational resources and materials for online use
• Promote Trust education programs to teachers and appropriate groups
• Oversee the rostering and management of education facilitator staff
• Develop training and recruitment programs for guides and education facilitator staff
• Audit and manage programs to ensure they meet curriculum standards
• Review and maintain tour guiding standards and consistency of delivery at sites
• Run skill development and refresher sessions for guides

The ideal candidate will have:

• An understanding of teaching practice, education developments, and curriculum standards
• High energy, big smile, and positive outlook on life
• Strong, natural leader with the ability to empower a team
• A customer service guru with a fearless attitude to change
• A strong teamwork ethic
• Proven experience in program delivery and presentation
• Safety and security awareness
• A track record for getting stuff done because you’re resourceful and don’t believe in roadblocks.
• Be self-motivated, and self-managing and be able to handle a fast-paced, everyone-helps-out culture, end to end
• Passion to inspire the community to appreciate, conserve and celebrate its natural, cultural and Indigenous heritage
• Financial management experience and acumen
• Excellent written and verbal communication skills
• Excellent problem solving, decision making and negotiation skills
• Excellent organisational, time, task, and priority management
• Computer literacy – Microsoft Word, Excel
• Experience or understanding of a community – based, non-government organisation
• Police and Working With Children’s Check

Sound like you?

Applications will close once a suitable candidate is found. To submit your application (cover letter and CV) in PDF format, in strict confidence, please email hradmin@nattrust.com.au.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records Check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

• CBD Location
• Full Time
• Senior Management
• $110k – 120k

Company:

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria. Our philosophy is to provide outstanding visitor experiences whilst maximising revenue and profitability.

About the role:

Reporting to the CEO, you will drive new business activity for the organisation in a key partnering role.

You will be an integral part of the senior leadership team, leading the delivery of the commercial operations and strategy. Your role will be responsible for revenue generation, researching and executing new income streams, implementation and identification of all commercial opportunities including events, exhibitions, joint ventures, and strategic partnerships. In this broad and challenging role will be engaging with a wide variety of stakeholders. You will enhance productivity and profitability. You will use your exceptional stakeholder engagement and management skills to secure working partnerships in the heritage and tourism industries.

You will lead a small and dynamic team while helping us to grow our impact and reach our sales targets. You will be highly motivated, energetic, and well experienced people leader.

Your responsibilities will include:

• Manage and improve commercial activities across the NTAV
• Lead the commercial revenue generation of the NTAV including development of existing revenue streams
• Research, identify and implement new business initiatives to increase revenue and community engagement
• Work with the CEO to develop innovative use of Trust properties
• Manager and coordinate all EIO processes
• Develop successful partnerships to create new income streams
• Assist with all relevant current and future projects as directed by the CEO
• Plan and perform duties as directed subject to upcoming projects
• Contribute to the planning, monitoring, and achievement of productivity against negotiated targets and implement strategies to meet agreed targets
• Coordinate resources and oversee the smooth running of events and new business development programs
• Accurately forecast business and market needs
• Accountable for sales KPIs and reporting
• Manage, monitor, and support all aspects of NTAV Membership, Retail, and Fundraising
• Oversee the delivery of exhibitions, events, and functions

To be successful in this role:

• You’re passionate about Heritage, Fundraising, and/or Business Development and are eager to share that passion with others
• You have extensive and demonstrable success in business development, including minimum five years’ experience at a senior level
• You have the proven ability to develop personal and corporate relationships with internal and external stakeholders
• You have a demonstrated ability to lead, manage and work effectively in a complex and changing environment with at least five years’ people management experience.
• You’re a strategic, creative, and practical thinker and planner.
• You have outstanding written and verbal communication skills.
• You’re an adaptable and pragmatic problem solver
• You have strong people skills — you’re approachable, a good listener, and empathetic.
• You have the highest levels of personal integrity and ethical behaviour
• You work well under pressure
• You have excellent time management skills and can make decisions quickly
• You are an excellent and effective negotiator
• You have a high financial and business acumen

Bonus points if:

• You have experience working in the not for profit space (desirable)
• Your background is in the tourism, or hospitality industries (desirable)

Sound like you?

Applications will close once a suitable candidate is found. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.’

An exciting opportunity exists to become part of Australia’s premier heritage and conservation organisation! Great opportunity with enjoyable new challenges!

• Part time
• Fun, creative and energetic work environment
• Challenging and rewarding role

About us:

The National Trust of Australia (Victoria) is a community–based, non-government organisation committed to promoting and conserving Australia’s heritage for future generations to enjoy. Founded in 1956, it has since grown to become Australia’s largest community based, heritage conservation organisation that works as an independent, privately funded, not-for-profit body. It is the premier heritage and conservation organisation in Victoria and the major operator of house museums and historic properties open to the public.

About the position:

The National Trust is seeking a Weekend Supervisor for our Rippon Lea property. You will have the opportunity to work at a federally listed heritage location, tasked with the overall supervision of the site across weekends. Working with our staff and volunteers, you will lead and guide the delivery of a high-quality experience for our visitors. This role does require weekend work, and a high level of communication to ensure smooth coordination between the weekend operations and with other team members and site users across the week. This role represents a good opportunity to display your customer service skills, as well as your ability to lead and coordinate a team.

Your responsibilities will include:

• Supervision of the site
• Prepare and coordinate the weekend schedule of activities
• Ensure the safety and security of the site
• Maintain the presentation of the site
• Oversee the use of cash register and POS equipment
• Keep visitation records and provide reporting when required
• Maintain a high level of customer service
• Motivate staff and work within a team
• Contribute to the ongoing improvement of site operations and customer service
• Identify and proactively manage health, safety, and environmental risk

To be successful in this role:

• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Experience in customer service provision and retails sales
• Experience in tourism, hospitality, or service industries preferred
• Excellent organisational skills and coordination skills
• Proven ability to be responsible for site security
• Proven ability to deal with customer interactions
• Have weekend availability

Sound like you?

Applications will close once a suitable candidate is found. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

• Full-time role 
• City location, close to public transport 
• $85k plus super p.a. 

About us: 

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria. Our philosophy is to provide outstanding visitor experiences whilst maximising revenue and profitability. 

About the role: 

Reporting to the Assets Manager and working closely with our Commercial and Marketing teams you will oversee the creation and establishment of exciting new cultural, historical, and interactive experiences in Metropolitan Melbourne. This end-to-end role will be responsible for planning, overseeing, and leading projects from ideation through to completion. The main focus of this role is to ensure timely execution of the design and operation of new tourism offerings.  

Your responsibilities will include:  

• Lead and develop the commercial partnership of a new revenue generation concept  
• Contribute to the planning, monitoring, and achievement of productivity against negotiated targets and implement strategies to meet agreed targets  
• Manage and improve commercial activities across the NTAV including related product offerings   
• Manage project pressures e.g. budget, council, permits etc.  
• Provide support with branding and campaign documents in conjunction with our Marketing Team and contractors  
• Coordinate resources and oversee the smooth running of events and new business development programs  
• Manage the extensive stakeholder management for the project including multiple contractors and partners  
• Accurately forecast business and market needs  
• Recruit and manage the experience development contractors, including an EIO process  
• Recruitment of an Operations Manager and handover at end of the project   
• Manage sensitivities including the site’s significance to the State of Victoria  
• Manage and development of cultural events, education hub, retail offerings and public programs   
• Conduct high-level reporting, including financial   
• Ensure the group operations are arranged including ticking, FOH, training etc. BOH, tours etc.  
• Visitor center establishment, including supervision of fit-out and practical design  
• Management of onsite operations – cleaning, partnership management space/office management   
• Install, bump-in, interpretation changes, setup etc.   
• Plan and perform duties as directed subject to upcoming projects  

The ideal candidate will have:  

• Passion about Heritage, and/or Business Development and are eager to share that passion with others  
• Extensive and demonstrable success in business development and/or tourism development  
• Proven ability to develop personal and corporate relationships with internal and external stakeholders  
• A demonstrated ability to lead, manage and work effectively in a complex and changing environment  
• A strategic, creative, and practical mindset and planner  
• Outstanding written and verbal communication skills.  
• Adaptable and pragmatic problem-solver skills  
• Strong people skills — you’re approachable, a good listener, and empathetic  
• Highest levels of personal integrity and ethical behaviour  
• The ability to work well under pressure  
• Excellent time management skills and can make decisions quickly  
• Excellent and effective negotiation skills  
• High financial and business acumen  
• Police Check & Working with Children’s Check 

Sound like you? 

Applications will close once a suitable candidate is found. A cover letter must accompany your CV. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au. 

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community. 

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check. 

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.