Seeking high performers driven by giving back to the community

Thank you for considering a career with The National Trust of Australia (Victoria). The National Trust is built on the power of the community.

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that.

We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

Listed below are current permanent, fixed-term and casual vacancies. Please click on the vacancy for full details and instructions on how to apply.

Current opportunities

  • An exciting opportunity to work in some of Geelong’s most significant properties!
  • Part time
  • Geelong region
  • Rate: $22.68 (Grade 2A, Enterprise Agreement)

Company:

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria.

About the role:

The National Trust is seeking a Geelong Properties Officer to support our small and dynamic Geelong team, while helping us to grow our impact and reach across communities in Victoria. You will provide administrative and customer service support as well as coordinating exciting programs and events across all National Trust properties in the Geelong region. You will be highly motivated, energetic and well experienced customer service professional.

Reporting to the Geelong Regional Coordinator, your responsibilities will include:

  • Administrative duties
  • Retail sales
  • Act as a visitor information resource
  • Be responsible for security, opening and closing the property
  • Coordination of venue hire and group bookings
  • Event facilitation including, development and set up and pack up
  • Support the coordination of Volunteers and related activities
  • High level of customer service across events, open days, functions and filming

To be successful in this role:

  • You’re passionate about Heritage and eager to share that passion with others.
  • You have experience in delivering great customer experiences in varied environments.
  • You have strong people skills — you’re approachable, a good listener and empathetic.
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs, we aim to release rosters two weeks in advance.
  • You have the highest levels of personal integrity and ethical behaviour.
  • You’re willing to follow processes and solve problems.
  • You’re willing to work under pressure and comfortable working alone.
  • You have excellent time management skills and can make decisions quickly.
  • You maintain composure and customer focus while troubleshooting and solving issues.
  • You have an Australian’s Drivers License and available car/have the ability to travel between the Geelong properties.

Sound like you?

Applications will close once a suitable candidate is found. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.