Seeking high performers driven by giving back to the community

Thank you for considering a career with The National Trust of Australia (Victoria). The National Trust is built on the power of the community.

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that.

We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

Listed below are current permanent, fixed-term and casual vacancies. Please click on the vacancy for full details and instructions on how to apply.

Current opportunities

An exciting opportunity exists to become part of Australia’s premier heritage and conservation organisation! Great opportunity with enjoyable new challenges!

  • Part time
  • Fun, creative and energetic work environment
  • Challenging and rewarding role

About us:

The National Trust of Australia (Victoria) is a community–based, non-government organisation committed to promoting and conserving Australia’s heritage for future generations to enjoy. Founded in 1956, it has since grown to become Australia’s largest community based, heritage conservation organisation that works as an independent, privately funded, not-for-profit body. It is the premier heritage and conservation organisation in Victoria and the major operator of house museums and historic properties open to the public.

About the position:

The National Trust is seeking a Weekend Supervisor for our Rippon Lea property. You will have the opportunity to work at a federally listed heritage location, tasked with the overall supervision of the site across weekends. Working with our staff and volunteers, you will lead and guide the delivery of a high-quality experience for our visitors. This role does require weekend work, and a high level of communication to ensure smooth coordination between the weekend operations and with other team members and site users across the week. This role represents a good opportunity to display your customer service skills, as well as your ability to lead and coordinate a team.

Your responsibilities will include:

  • Supervision of the site
  • Prepare and coordinate the weekend schedule of activities
  • Ensure the safety and security of the site
  • Maintain the presentation of the site
  • Oversee the use of cash register and POS equipment
  • Keep visitation records and provide reporting when required
  • Maintain a high level of customer service
  • Motivate staff and work within a team
  • Contribute to the ongoing improvement of site operations and customer service
  • Identify and proactively manage health, safety, and environmental risk

To be successful in this role:

  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Experience in customer service provision and retails sales
  • Experience in tourism, hospitality, or service industries preferred
  • Excellent organisational skills and coordination skills
  • Proven ability to be responsible for site security
  • Proven ability to deal with customer interactions
  • Have weekend availability

Sound like you?

Applications will close once a suitable candidate is found. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

  • Full-time role 
  • City location, close to public transport 
  • $85k plus super p.a. 

About us: 

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria. Our philosophy is to provide outstanding visitor experiences whilst maximising revenue and profitability. 

About the role: 

Reporting to the Assets Manager and working closely with our Commercial and Marketing teams you will oversee the creation and establishment of exciting new cultural, historical, and interactive experiences in Metropolitan Melbourne. This end-to-end role will be responsible for planning, overseeing, and leading projects from ideation through to completion. The main focus of this role is to ensure timely execution of the design and operation of new tourism offerings.  

Your responsibilities will include:  

  • Lead and develop the commercial partnership of a new revenue generation concept  
  • Contribute to the planning, monitoring, and achievement of productivity against negotiated targets and implement strategies to meet agreed targets  
  • Manage and improve commercial activities across the NTAV including related product offerings   
  • Manage project pressures e.g. budget, council, permits etc.  
  • Provide support with branding and campaign documents in conjunction with our Marketing Team and contractors  
  • Coordinate resources and oversee the smooth running of events and new business development programs  
  • Manage the extensive stakeholder management for the project including multiple contractors and partners  
  • Accurately forecast business and market needs  
  • Recruit and manage the experience development contractors, including an EIO process  
  • Recruitment of an Operations Manager and handover at end of the project   
  • Manage sensitivities including the site’s significance to the State of Victoria  
  • Manage and development of cultural events, education hub, retail offerings and public programs   
  • Conduct high-level reporting, including financial   
  • Ensure the group operations are arranged including ticking, FOH, training etc. BOH, tours etc.  
  • Visitor center establishment, including supervision of fit-out and practical design  
  • Management of onsite operations – cleaning, partnership management space/office management   
  • Install, bump-in, interpretation changes, setup etc.   
  • Plan and perform duties as directed subject to upcoming projects  

The ideal candidate will have:  

  • Passion about Heritage, and/or Business Development and are eager to share that passion with others  
  • Extensive and demonstrable success in business development and/or tourism development  
  • Proven ability to develop personal and corporate relationships with internal and external stakeholders  
  • A demonstrated ability to lead, manage and work effectively in a complex and changing environment  
  • A strategic, creative, and practical mindset and planner  
  • Outstanding written and verbal communication skills.  
  • Adaptable and pragmatic problem-solver skills  
  • Strong people skills — you’re approachable, a good listener, and empathetic  
  • Highest levels of personal integrity and ethical behaviour  
  • The ability to work well under pressure  
  • Excellent time management skills and can make decisions quickly  
  • Excellent and effective negotiation skills  
  • High financial and business acumen  
  • Police Check & Working with Children’s Check 

Sound like you? 

Applications will close once a suitable candidate is found. A cover letter must accompany your CV. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au. 

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community. 

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check. 

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.