Careers

Do you want to make a difference in the protection and celebration of Victoria’s cultural heritage? A rare opportunity for a highly motivated individual has opened up in our small and dynamic advocacy team. 

• 0.6 FTE (22.5 hours/3 days per week) 
• 6–month contract 
• Salary: $50,500 p.a. + superannuation (pro rata) 
• Multi-disciplinary team environment  
• Challenging and rewarding role, reporting to the Executive Manager—Advocacy 
• Unique opportunity to get a wide range of experience in the heritage field 

About us: 

The National Trust of Australia (Victoria) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and our mission is to inspire the community to appreciate, conserve and celebrate its diverse natural, cultural, social and Indigenous heritage.  

About the job: 

• Flexible working arrangements – based at Tasma Terrace, East Melbourne, with a requirement to work from home as needed, in response to COVID-19 guidelines and the National Trust’s COVID Safe Plan.  
• You will be the first point of contact for the National Trust Advocacy team, responding to email and phone enquiries, and facilitating research appointments.  
• You will assist in the delivery of the Australian Heritage Festival (18 April—2 May), providing administrative, editorial, customer service, and marketing support to the Festival Coordinator, and liaising with National Trust staff and event organisers across Victoria.  
• You will provide support for the establishment of a new industry directory service in consultation with heritage and allied professionals across Victoria. 
• You will provide support to our small, busy team, undertaking a range of administrative duties including filing and archive management, writing advocacy briefs and correspondence, media monitoring, and coordinating our busy property certificates service. You will also assist with the administration of our Expert Advisory Committees.  

To be successful in this role: 

• You will have a demonstrated passion for Victoria’s natural and cultural heritage. 
• You have strong communication and customer service skills, and a friendly, positive, and professional manner.  
• You have strong attention to detail, and succeed under pressure, with a demonstrated ability to manage competing priorities while meeting challenging deadlines. 
• You are able to work successfully within a team, as well as independently. 
• You have a demonstrated ability to write professional, concise, informative, and persuasive communications targeting different audiences. 
• You will have a high level of proficiency in Microsoft Office365 applications; understanding of social media platforms; experience with WordPress and database management desirable; demonstrated aptitude to learn new programs and applications.   
• You have formal qualifications in the heritage field or a closely related field, such as a Bachelor’s degree in heritage-related discipline (e.g. history, planning, architecture).  

Sound like you? 

Applications will close once a suitable candidate is found. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au with a CV and short cover letter outlining your suitability for the role.  

Any offer of employment at the National Trust of Australia (Victoria) will be subject to a satisfactory Police Records check and/or Working with Children check. 

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community. 

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that. 

We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. 

We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply. 

• An exciting opportunity to work in some of Geelong’s most significant properties!
• Part time
• Geelong region
• Rate: $22.68 (Grade 2A, Enterprise Agreement)

Company:

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria.

About the role:

The National Trust is seeking a Geelong Properties Officer to support our small and dynamic Geelong team, while helping us to grow our impact and reach across communities in Victoria. You will provide administrative and customer service support as well as coordinating exciting programs and events across all National Trust properties in the Geelong region. You will be highly motivated, energetic and well experienced customer service professional.

Reporting to the Geelong Regional Coordinator, your responsibilities will include:

• Administrative duties
• Retail sales
• Act as a visitor information resource
• Be responsible for security, opening and closing the property
• Coordination of venue hire and group bookings
• Event facilitation including, development and set up and pack up
• Support the coordination of Volunteers and related activities
• High level of customer service across events, open days, functions and filming

To be successful in this role:

• You’re passionate about Heritage and eager to share that passion with others.
• You have experience in delivering great customer experiences in varied environments.
• You have strong people skills — you’re approachable, a good listener and empathetic.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs, we aim to release rosters two weeks in advance.
• You have the highest levels of personal integrity and ethical behaviour.
• You’re willing to follow processes and solve problems.

• You’re willing to work under pressure and comfortable working alone.
• You have excellent time management skills and can make decisions quickly.
• You maintain composure and customer focus while troubleshooting and solving issues.
• You have an Australian’s Drivers License and available car/have the ability to travel between the Geelong properties.

Sound like you?

Applications will close once a suitable candidate is found. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.