Careers

Do you want to make a difference in the protection and celebration of Victoria’s cultural heritage? A rare opportunity has opened up in our small and dynamic advocacy team.

• Full Time
• 12 month contract
• Salary: $51,771.20 + superannuation
• Multi-disciplinary team environment
• Challenging and rewarding role, reporting to the Executive Manager—Advocacy
• Unique opportunity to get a wide range of experience in the heritage field

About us:

The National Trust of Australia (Victoria) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and our mission is to inspire the community to appreciate, conserve and celebrate its diverse natural, cultural, social and Indigenous heritage.

About the job:

We are looking for a highly motivated self-starter with a passion for heritage, and the ability to help us grow our heritage services which support our members, the broader community, and the custodians of heritage places.

• Flexible working arrangements – must be available to attend head office in East Melbourne weekly.
• You will be the first point of contact for the National Trust Advocacy team, responding to email and phone enquiries from community members, and facilitating research appointments.
• You will coordinate, improve, and grow our heritage services including our property certificates service, the Victorian Heritage Services Directory, and our External Appeals program.
• You will provide support to our small and mighty team, undertaking a range of administrative duties including filing and archive management, writing advocacy briefs and correspondence, and media monitoring. You will also assist with the administration of our Expert Advisory Committees.
• You will contribute to the delivery of our Reconciliation Action Plan and Climate Action Plan, and assist with our heritage programs including the Australian Heritage Festival.
• You will have the opportunity to visit National Trust properties and other heritage places in Victoria, learn from our multidisciplinary team, and engage with our network of industry experts.

Key Selection Criteria:

• Formal qualifications in the heritage field or a closely related field, such as a Bachelors degree in heritage-related discipline (eg cultural heritage, archaeology, history, planning, architecture).
• Professional or volunteer experience in heritage or related discipline.
• Demonstrated passion for Victoria’s natural and cultural heritage and willingness to do a deep dive into Victoria’s planning system.
• Outstanding administrative skills, with a demonstrated ability to develop and implement new processes.
• Strong verbal communication skills, customer service experience (desirable), and a friendly, positive, and professional manner.
• Strong written communications skills and the ability to communicate to different audiences for a range of purposes (eg promotional text; technical reports), and ability to photographically document conservation works.
• Demonstrated ability to succeed under pressure and manage competing priorities while meeting challenging deadlines, as well as strong attention to detail.
• High level of initiative, and demonstrated ability to work successfully within a team, as well as independently.
• Proficiency in Microsoft Office365; experience with WordPress and database management (desirable); demonstrated aptitude for learning new software programs.

Sound like you?

To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au with a CV and cover letter outlining your suitability for the role. 

Applications will close once a suitable candidate is found.

Any offer of employment at the National Trust of Australia (Victoria) will be subject to a satisfactory Police Records check and/or Working with Children check. Current unrestricted driver’s license is essential.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that.

We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Do you want to make a difference in the protection and celebration of Victoria’s cultural heritage? A rare opportunity has opened up in our small and dynamic advocacy team. 

• Part time (0.8 FTE) 
• 12 month contract (with possibility of extension) 
• Salary: $65,000 + superannuation (pro rata)
• Flexible working arrangements 
• Multi-disciplinary team environment  
• Challenging and rewarding role, reporting to the Executive Manager—Advocacy 
• Unique opportunity to make in impact on the protection of Victoria’s significant trees and landscapes 

About us: 

The National Trust of Australia (Victoria) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and our mission is to inspire the community to appreciate, conserve and celebrate its diverse natural, cultural, social and Indigenous heritage.  

About the job: 

Working within the National Trust’s small and mighty Advocacy Team, you will advocate for the protection of significant trees and landscapes across the state, develop policy and strategy to increase our impact, and provide specialist advice to our Assets & Conservation Team to support the management of our properties, building our capacity as the custodian of environmentally significant heritage places. 

• You will have the opportunity to visit National Trust properties and other heritage places in Victoria, learn from our multidisciplinary team, and engage with our network of industry experts. 
• You will develop policies on key environmental heritage issue, demonstrating leadership and building community capacity (eg urban forest; climate resilience; protection of significant landscapes). 

• You will engage with a broad range of internal and external stakeholders and develop an engagement strategy to raise awareness of the National Trust’s environmental heritage advocacy role.  
• You will oversee our exciting environmental heritage projects and programs including the National Register of Significant Trees and Tree of the Year, and contribute to the delivery of our Reconciliation Action Plan and Climate Action Plan.  
• You will advocate for the protection of places of environmental significance, preparing submissions in relation to policies and planning issues impacting Victoria’s environmental heritage. 
• You will provide advice to the Assets and Conservation Team on the appropriate management of environmental heritage assets within our property portfolio, including Trust for Nature covenanted properties Mooramong and Endeavour Fern Gully.  

About you:  

You will have specialist qualifications in an area of environmental heritage practice (eg botany, ecology, planning, garden history), while also being able to apply your expertise and skills beyond your area of specialisation, across a diverse portfolio of projects, campaigns, and properties.  

You will also have: 

• Professional or volunteer experience in heritage or a related discipline. 
• Demonstrated passion for Victoria’s natural and cultural heritage. 
• The capacity to think strategically, with a focus on impact and results, and the ability to solve complex issues to build organisational capability. 

• Demonstrated ability to manage projects end to end.  
• Demonstrated ability to succeed under pressure and manage competing priorities while meeting challenging deadlines. 
• High level of initiative, and demonstrated ability to work successfully within a team, as well as independently. 

Sound like you?  

To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au with a CV and cover letter outlining your suitability for the role.  

Applications will close once a suitable candidate is found.  

Any offer of employment at the National Trust of Australia (Victoria) will be subject to a satisfactory Police Records check and/or Working with Children check. Current unrestricted driver’s license is essential.  

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community. 

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that. 

We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. 

We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply. 

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria.

Rippon Lea Estate is a 14 acre property in Elsternwick, easily accessible via public transport and with its own onsite carpark.

We are seeking a Weddings and Events Coordinator with a passion for the industry and for delivering unique events in our heritage spaces.

This is a multi-faceted role, where no two days are the same. You will need customer service skills, excellent communication skills and an eye for detail, as well as a willingness to put your hand up and help where required. In return, you will have access to some of the most magnificent gardens and properties in Melbourne, as well as a great workplace culture and flexible working hours. You will also be able to explore our various other properties using your complimentary National Trust membership.

This role is responsible for end to end wedding ceremony delivery, commercial photography, filming bookings as well as planning and assisting with major events at Rippon Lea Estate and other National Trust Properties as required. You will also have the opportunity to be creative and plan your own events, as well as experiencing everything from small fashion shoots to multi day Hollywood film shoots at various properties.

Your Responsibilities will include, but are not limited to:

• Guiding wedding clients through from their very first enquiry, all the way through to their special day.
• Promptly responding to incoming enquiries, facilitating site visits.
• Creating run sheets to be sent to all relevant departments and external suppliers to facilitate the smooth running of all events.
• Contacting all ceremony suppliers in the run-up to the ceremonies to ensure they have all the required information.
• Supervising wedding photography bookings at Rippon Lea Estate and Labassa Mansion.
• Establishing and maintaining relationships with clients, staff, suppliers and stakeholders.
• Ensuring all ceremony bookings operate within the permit of the property
• Assisting with the management and creation of commercial filming and photography bookings
• Ensuring the preferred suppliers list is kept updated.
• Keeping up with industry standards and being able to bring this knowledge to better our product.
• Monitoring and entering all database information and assisting with all administrative departmental duties.
• Working with the Rippon Lea team to plan and coordinate Rippon Lea’s major events, including Teddy Bears Picnic and Easter Fun Day.
• Ensuring that all events have sufficient coverage

About You

To be successful in this position, you will need to have experience in the following:

• Experience in the world of events
• Willingness to learn about the wedding market.
• Attention to detail and ability to keep on top of wedding enquiries, event delivery and client coordination simultaneously.
• A strong emphasis on consistency in delivering incredible customer service and events.
• High level skills in general administration
• Microsoft Office knowledge & skills.
• Outlook skills
• Confidence under pressure and flexibility in resolving issues and compliance requirements.
• Experience using a computerised booking management system such as Priava is desirable but not essential.
• Ability to work outside of normal working hours and on weekends for weddings, site inspections and filming bookings.

Sound like you?

Applications will close once a suitable candidate is found. To submit your application in PDF format only click apply. Applications should include a cover letter addressing your experience and skills relating to the responsibilities and selection criteria mentioned in this advertisement.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply

An exciting opportunity exists to become part of Australia’s premier heritage and conservation organisation. Great career opportunity with enjoyable new challenges!

• Casual position
• Melbourne Metro Region
• Casual rate: $26-30

About us:

The Natural Trust of Australia (Victoria) is a community–based, non-government organisation committed to promoting and conserving Australia’s heritage for future generations to enjoy. Founded in 1956, it has since grown to become Australia’s largest community based, heritage conservation organisation that works as an independent, privately funded, not-for-profit body. It is the premier heritage and conservation organisation in Victoria and the major operator of house museums and historic properties open to the public.

About the role:

The National Trust is seeking Customer Service Officers to support our small and dynamic properties team, while helping us to grow our impact and reach across communities in Victoria. You will provide administrative and customer service support as well as coordinating exciting programs and events. You will be highly motivated, energetic and well experienced customer service professional.

Your responsibilities will include:

• Provide a high quality, best practice standard of service to all customers
• Operate POS, cash and EFTPOS systems
• Administrative duties
• Provide assistance to visits in our retail spaces and café spaces
• Act as a visitor information resource
• Oversee visitor experience management
• Be responsible for the security and safety of the property and staff
• Venue hire and group booking coordination
• Event facilitation including set up and pack up
• High level of customer service across events, open days, functions
• Ensure our visitors are compliant with our COVID Safe Plan

To be successful in this role:

• You’re passionate about Heritage and eager to share that passion with others.
• You have the ability to deliver great customer experiences in varied environments.
• You’re willing to learn and embrace our unique style of service.
• You have strong people skills — you’re approachable, a good listener and empathetic.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs, we aim to release rosters two weeks in advance.
• You have the highest levels of personal integrity and ethical behaviour.
• You’re willing to follow processes and solve problems.
• You’re willing to work under pressure and comfortable working alone.
• You have excellent time management skills and can make decisions quickly.
• You maintain composure and customer focus while troubleshooting and solving issues.

Sound like you?

Applications will close once a suitable candidate is found. To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We’re committed to building a diverse and inclusive workforce. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply

• CBD Location plus WFH flexibility
• Part Time
• Challenging & Rewarding Role

Company:

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria’s premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria. Our philosophy is to provide outstanding visitor experiences whilst maximising revenue and profitability.

About the role:

The National Trust is seeking a Fundraising Coordinator, 3 days a week to act as an ambassador for the National Trust and help raise vital funding for our programs and business functions. The Fundraising Coordinator will have knowledge of and some experience in fundraising, including direct mail, and Trusts and Foundations and the not for profit culture.  Responsibilities include overseeing the implementation of direct mail campaigns, including management of donor and potential donor records; drafting of acknowledgements and other correspondence for the CEO and Chair of the organisation.  The position also entails the delivery of a wide range of support for the fundraising and commercial functions, including support in the development and execution of special events, proposal writing, donor background research and other administrative and communications needs as required.  Must have the willingness to learn and be part of a small team, and a willingness to work within the National Trust of Australia (Vic)’s fundamental principles, values and mission.

Reliability, confidentiality, punctuality and a positive, can-do attitude will make you thrive in this position.  Attention to detail and strong confident writing skills a must!

In this very diverse role, where no two days will be the same, we require an individual who is a problem solver, driven by achieving successful outcomes and is happy to work as part of a team as well as individually. You will need to be proactive, responsive and astute, and have the ability to understand what needs to happen to achieve our business goals.

Your responsibilities will include:

• Overseeing the implementation of direct mail campaigns
• Management of donor and potential donor records
• Responsible for the donor and potential donor database
• Coordinate donor acquisition and communication programs
• End to end of grant submissions and acquittal process
• Seek and coordinate fundraising requests
• Assist with sourcing and organising appropriate new grants
• Administer the grants/fundraising database
• Data entry of donations
• Support in special events
• Drafting of correspondence for CEO and Chairman as required
• Ability to take meeting notes/minutes
• Provide relevant fundraising information and materials in a timely manner
• Build relationships with third party supporters providing them with support and communications
• Identify, engage, support and liaise with local community fundraising
• Engage with supporters on the phone and by email
• Deliver customer experience to achieve long-term donor engagement
• Assist with general administrative tasks

To be successful in this role:

Your reliability, confidentiality, punctuality and a positive, can-do attitude will make you thrive in this position.  Attention to detail skills a must! You produce strong written communication that is well defined and concise and are able to effectively communicate objectives to team members and clients. Your drive and commitment allow you to maintain a solution-focused approach to relationship building and development of our fundraising operations. You will be highly motivated, energetic, work well with others and a self-starter. Interpersonal communication skills will be pivotal in our decision for this role.

• You’ll have demonstrated experience in delivery programs along with well-developed time management and planning skills.
• You’ll have experience in a fundraising or similar position. Grants experience is desirable.
• You’re passionate about Heritage and are eager to share that passion with others
• You’re a strategic, creative and practical thinker and planner.
• You’ll have outstanding written and verbal communication skills.
• You’ll have excellent computer literacy and office 365 skills. IT Savvy will an aptitude to learn new systems and platforms
• You’ll have excellent administrative and project management skills. Ability to manage numerous projects simultaneously, with good attention to detail, often working to tight deadlines.
• You’ll have the ability to show initiative and take ownership of duties and tasks
• You’ll have experience with grant submissions and the acquittal process
• You’ll be proficient in the use of Microsoft Outlook, Word and Excel. Previous experience with G Suite and Office 365.
• You’ll have the ability to learn quickly and work independently
• You’ll have experience building relationships and rapport on the phone
• You’re an adaptable and pragmatic problem solver
• You have strong people skills — you’re approachable, a good listener and empathetic.
• You have the highest levels of personal integrity and ethical behaviour
• You work well under pressure
• You have excellent time management skills and can make decisions quickly
• You are an excellent and effective negotiator

Bonus points if:

You have experience working in the not for profit space

You have an understanding of fundraising with a background in fundraising/customer service

Sound like you?

To submit your application in PDF format, in strict confidence, please email hradmin@nattrust.com.au with a CV and cover letter outlining your suitability for the role.

Applications will close once a suitable candidate is found.

Any offer of employment at the National Trust of Australia (Victoria) will be subject to a satisfactory Police Records check and/or Working with Children check. Current unrestricted driver’s license is essential.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community.

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that.

We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.