Supporting visitors
Do you have a passion for history or are you a great communicator?
Join over 1,000 volunteers at Australia’s oldest and largest independent conservation organisation. We are always looking for new volunteers. No matter how much time you can spare, it all makes a difference.
The National Trust owns or manages over 300 heritage places across Australia with 20 of these open to the public regularly in New South Wales. We offer many exciting volunteering opportunities at our historic homes, world class art galleries, museums, beautiful gardens and bush regeneration areas. You can volunteer at these special places in a range of ways including guiding, gardening, maintenance, visitor experience, collections care, and plenty more.
By volunteering with the National Trust, you’ll make a positive impact in your community, make new friends and help us work towards our mission of bringing the heritage of this state to life for future generations. Learn more about our vision and mission.
Join the National Trust as Volunteer Guide, where you will be the face of our historic properties providing engaging and informative tours to visitors. Your passion for history and storytelling will help bring our sites to life, ensuring that every visitor leaves with a deep understanding and appreciation of the property’s heritage.
Some of the responsibilities include:
If you have a passion for history, heritage and storytelling, have excellent communication and public speaking skills, are confident in leading groups, engaging with people of diverse backgrounds, are friendly and approachable we would love to have you.
Our Volunteer Tour Guides are generally rostered once a week or once in two weeks or once a month. We are looking for volunteers who can commit to a regular shift.
Join the National Trust as a Garden and Maintenance Volunteer and contribute to the preservation and enhancement of beautiful gardens, historic homes and precious bushland across New South Wales. As a volunteer you will play a role in maintaining the beauty and biodiversity of these historic sites ensuring they continue to inspire and delight visitors for generations to come.
Some of the responsibilities include:
If you have a passion for gardening and an interest in conservation and heritage, basic knowledge of plants and gardening techniques (training will be provided), willingness to work outdoors in various weather conditions, ability to work as a team and independently you would fit in our volunteer environment.
Our gardening volunteer teams generally meet once or twice a week at specific times for a few hours in each location. We are looking for volunteers who can commit to a regular shift.
Join us and help keep our gardens flourishing for everyone to enjoy.
Join our Bush Care Volunteer team to play a crucial role in preserving and restoring natural landscapes that make our properties so special. This is a hands-on role where you’ll help to maintain and protect the unique flora and fauna of our bushland areas ensuring that these vital ecosystems thrive for generations to come.
Some of the responsibilities include:
If you have a passion for nature, conservation and outdoors and are willing to engage in physical activities and have an interest in native plants, wildlife and ecosystems you will be a valuable member of our Bush Care Volunteer teams. You would work independently and as part of a team. The team requires a commitment to environmental sustainability and protecting natural heritage
Our Bush Care volunteer teams generally meet once a month. We are looking for volunteers who can commit to attending every month.
Join the National Trust as a Collection Care Volunteer and contribute to the care and preservation of our collections as well as researching and assisting in the interpretation of the collection. You will play a vital role in preserving and protecting our rich heritage. This position offers a unique opportunity to work closely with a dedicated team helping to ensure that our historic objects, art and interiors are cared for and maintained to the highest standards.
Some of the responsibilities include
Collections care volunteer would have a keen interest in history, art or conservation, agile and safe hands, have an attention to details, a methodical approach to tasks a, willingness to learn and take direction, able to work in a team and independently after being trained.
Our collections care volunteer teams generally meet once or twice a week at specific times for a few hours in each location. We are looking for volunteers who can commit to a regular shift.
You will be at the heart of our mission to provide a warm and welcoming environment for all our visitors. This role combines customer service with retail support, ensuring that every visitor enjoys a memorable experience while also helping to generate crucial income for the preservation of our properties.
Some of the responsibilities include
A visitor experience and retail volunteer is friendly, has an approachable personality with excellent customer service skills, enthusiasm for history, heritage and a passion for the work of the National Trust, confidence in handling sales transactions in the sales system (training will be provided), ability to work as part of a team and work independently, able to take direction and have a flexibility and a proactive approach to tasks and problem-solving.
Our visitor experience and retail volunteer are generally rostered once a week or once in two weeks or once a month. We are looking for volunteers who can commit to a regular shift.
As an Event Support Volunteer at the National Trust, you will be a key player in bringing our historic properties to life through a variety of events from seasonal celebrations to educational workshops, exhibitions and community activities. Your enthusiasm and support will help create unforgettable experiences for visitors of all ages.
Some of the responsibilities include:
An Event Support Volunteer is enthusiastic and energetic and enjoys working with the public, has strong communication skills and a positive and friendly attitude, ability to work in a team and adapt to fast-paced environment of events, a keen interest in heritage and the work of the National Trust, flexibility to volunteer during weekends, holidays and occasionally in the evenings.
Our event volunteers are generally rostered during special events. Flexibility and a commitment to attend are required.
As a Hospitality Volunteer you will be an essential part of our team, helping to deliver warm and welcoming experience in our cafes, tea rooms or at special events. Where you are preparing food, serving visitors or assisting with the smooth operation the food delivery your contribution will support our conservation efforts while offering visitors delightful culinary experience.
Some of the responsibilities include:
A catering volunteer has catering experience or willingness to learn (training and support provided), a friendly and approachable personality with a passion for food and hospitality, a willingness to learn about food hygiene and safety standards, good communication skills and the ability to work well in a team, flexibility to adapt to different tasks and the needs of the team, enthusiasm for the mission of the National Trust and desire to enhance the visitor experience.
Our catering volunteers are generally rostered once a week or once in two weeks or once a month. We are looking for volunteers who can commit to a regular shift.
We always aim to ensure that our volunteers have the best possible experience with us. We want our community to feel valued and fulfilled. The National Trust is proud that the Centre of Volunteering has recognised us for our commitment to the charity sector and best practice in volunteering and volunteer management.
Make new friends, work in amazing places and know that you’re helping a great cause. Register your interest in volunteering by completing our online form.