Positions Vacant

Title:                           Membership Engagement and Operations Officer

Location:                    National Trust Centre, Observatory Hill Sydney NSW

Hours of Work:          35 per week

Reporting to:              Director of Development and Membership

Department:               Membership & Fundraising

Salary Package:        circa $72.7 inclusive of super and leave loading

Overview

The National Trust NSW is the State’s largest community based conservation organisation. It operates a number of important museums and leased historic properties while also looking after a large collection of objects and archaeological artefacts. The Trust is committed to providing educational and cultural services that enhance public knowledge and protect our State’s special places.

About the Role

Reporting to the Director of Development and Membership, this permanent role is responsible for increasing our retention rate through the engagement and participation of members in the National Trust Membership program, and the administration and management of data within the CRM system (iMIS). This includes management of recurring membership-based operations, reporting and data integrity.

Customer facing, this role is the first point of contact within the organisation for all membership interaction, including responding to enquiries by phone, web, email and post

The role will also assist in managing relationships with suppliers and partners who provide benefits to the National Trust (NSW) Membership programme.

About you

To be successful in this role, you must be able to multitask; this includes being technically competent and understanding database management and reporting, being able to communicate clearly and effectively with a great phone manner, being extremely organised and having high attention to detail. A positive attitude, the flexibility to meet a wide range of job demands and tight deadlines and an ability to work autonomously or as part of a team are also a ‘must’.

This role would suit a graduate with a degree in Business, Arts or Tourism who has 1-2 years’ work experience using a Customer Relationship Management (CRM) database within a membership organisation in an administrative or engagement/sales role, processing transactions and performing customer service duties. Ideally you would also have worked within the NFP sector. Throw in a love of the environment or the protection of heritage and you’d be our perfect candidate.

All applications should include a CV and covering letter addressing the Key Accountabilities in the Job Description.

You must have full work rights within Australia and be fully vaccinated to apply.

Applications close COB Sunday 2 April 2023. Immediate start available if desired.

Download Full Position Description.

Bush Regeneration – Field Staff

Do you have experience in Bush Regeneration or are looking to get into this industry?

The National Trust, Australia’s pioneering Natural Area Restoration NGO is looking for casual bush regenerators. We’re happy to train if you’re new to the industry, but ideally you’ll have started your Cert III in Conservation and Land Management and want to work at least 3-5 days a week for above Award wages.

Applicants must be passionate, hard-working, motivated and keen to learn, and share our passion for conservation work. Vacancies are available working with crews on projects located in the West, North and South of Sydney.

Projects will include, bush regeneration, revegetation, noxious weed control, environmental construction, burn prep and asset protection.

The National Trust values motivated staff and rewards employees by

• Offering professional opportunities for growth and flexibility
• Offering interesting and challenging projects in a supportive team environment
• Actively encouraging employee feedback and ownership of projects

Ideally you’ll have:

• Cert II or III in Conservation and Land Management or current enrolment
• Current Chemical Certificate AQF3 or willingness to acquire
• Knowledge of local native and exotic plant species and invasive weeds
• Current Drivers Licence and own vehicle
• OHS Green/White Card
• Physically fit for the inherent requirements of the role
• Ability to work as part of a team and under direct supervision
• Strong work ethic

It would be great if you also had:

• Current First Aid Certificate
• Certificate in Chainsaw Operations (level 1) and demonstrated experience using chainsaws

• Demonstrated experience using brushcutters and augers
• Demonstrated experience in herbicide spraying using backpacks and high-volume units
• Previous bush regeneration experience highly regarded
• Field ID skills for relevant flora and fauna highly regarded
• Other relevant training and/or experience (e.g. Horticulture) will be considered

If this sounds like the opportunity you have been looking for and you would like to work with a highly respected organisation with a rich history in natural area conservation and restoration, please send your resume to bms@nationaltrust.com.au. Immediate start available

Download Full Position Description.

Regional Manager (North) – Bushland Management Services (BMS)

The National Trust of Australia (NSW) is Australia’s pioneering Natural Area Restoration NGO and its Bushland Management Services (BMS) Division has been in continuous operation for over 38 years.

BMS provides a range of services to public and private landowners who require quality expertise in managing conservation of bushland and biodiversity in the Greater Sydney region. The goal of the National Trust’s Bushland Management team is to advocate and implement best practice methods for natural area restoration and management of our natural areas.

Due to expansion, BMS is seeking to employ an experienced Regional Manager for a permanent full-time role. Applicants must have a passion for bush regeneration and natural area restoration, have the experience and capacity to coordinate and manage a number of sites across the Northern region of Sydney, have an excellent ability to connect with key stakeholders, be competent in the use of technology, qualified in regeneration techniques and share our vision to be the best in the business. This position comes with a vehicle.

The National Trust values motivated staff and rewards them by:
• Offering professional opportunities for growth.
• Offering interesting and challenging projects in a supportive team environment.
• Actively encouraging initiative and business acumen
• Offering great remuneration packages.

This is a rare opportunity to become part of the National Trust Bush Regeneration Team on a permanent basis.

What you’ve got – the essentials
• Relevant TAFE qualification in Bush Regeneration, Conservation & Land Management or similar. Min Cert 3
• Accredited training in application of herbicides & supervision of herbicide users (Chem Cert AQF3)
• Demonstrated thorough understanding of bushland management and a commitment to preservation of the natural environment.
• Knowledge and understanding of relevant environmental legislation.
• Demonstrated experience in provision of training, supervision and technical advice.
• Demonstrated strong verbal and written communication skills, especially report writing skills.
• Demonstrated knowledge of Microsoft Word, Excel, Google Maps & Photo editing.
• Knowledge & commitment to WHS and EEO principles.
• Demonstrated knowledge of WHS requirements.
• Great communication, client relationship and negotiation skills.
• Experience in tendering for clients.
• General project management (stock ordering, provision of materials, equipment, field staff allocation to projects etc),
• Ability to generate all project monthly and annual reports and invoices relating to contracts.
• Ability to conduct business according to National Trust’s (NT) Integrated Management system (IMS) requirements and guidelines.
• Ability to manage budgets.
• Logical thinking and creative problem-solving ability.
• Highly developed organisational skills
• The ability to motivate and inspire teams.
• Strong work ethic and a desire to succeed.
• Current NSW Drivers Licence (manual vehicle).

Also good to have – the desirables
• Be able to positively promote the services of the National Trust of Australia (NSW) to clients.
• Be prepared to improve relevant skills through further training.
• Hold a current first aid certificate (or be willing to undertake training for one).
• Have an understanding of the components of management plans for bushland areas.

You will be working with a highly respected organisation with a rich history in natural area restoration and conservation so if this sounds like the opportunity you have been looking for and you’d like to start the New Year in a new role, please send your resume and a covering letter addressing the essentials to hr@nationaltrust.com.au

Position closes Sunday 2 April 2023 with an immediate start in required.

NB You must hold permanent work right in Australia and be fully vaccinated to apply

Download Full Position Description

Project Co-ordination Officer: File-Systems Transformation

National Trust of Australia (NSW)
• Location: National Trust Centre, Observatory Hill, Millers Point, Sydney
• Job Type: Contract 4 months – 35 hours/week
The National Trust of Australia (New South Wales) is the State’s largest community based conservation organisation. It operates a number of important museums and historic properties while also looking after a large collection of objects and archaeological artefacts, located in both Sydney and regional NSW.

The Trust’s IT environment is undergoing rapid transformation within the context of the Organisation’s Strategic Plan. The Project Co-ordination Officer position is a short-term contract position for approximately 4 months.

The primary priority of the role is to co-ordinate the file-system/SharePoint project, specifically:
• Develop, in conjunction with the Manager IT, a detailed project plan;
• Undertake project related admin. tasks – including preparation of project documents;
• Complete tasks associated with initial project phases – through to ‘build’; and
• Audit, consolidate and rationalise the Trust’s existing file-system data in preparation for migration into a new system.
We are seeking a customer service focused person with strong IT knowledge, who can quickly understand and interpret data, processes and software and has an extensive career in Information Technology development and management, and business management system records and databases.

To be successful in this role you will need to have strong communication skills (verbal and written) and be able to relate to both staff and volunteers who are located across both Sydney and regional NSW. You will need to engage with stakeholders and analyse and resolve problems as they arise, while providing exceptional customer service with respect and empathy.

As this is a short-term contact you will need exceptional time management and organisational skills while maintaining strong attention to detail. You must also be able to work independently and provide positive interactions with team members.

If you enjoy reviewing and developing systems and are looking to contribute in a meaningful way to the ongoing sustainability of the Trust, this is the role for you.
You must be fully vaccinated with ongoing rights to live and work in Australia to apply for this job.

Applications close on Sunday 2 April 2023.

Download Full Position Description

Gardener – Retford Park

• Location: Bowral, NSW
• Job Type: Full time Permanent, 37.5 hrs week
• Category: Horticulture
• Sectors: Horticulture, Landscape Gardening
• Reports to: Head Gardener, Retford Park

Overview
The National Trust is the largest community based, not-for-profit conservation organisation in Australia, operating for more than 70 years. Our vision is to bring the heritage of New South Wales to life for future generations. We achieve this by advocating for the conservation and protection of our built, cultural and natural heritage and by educating and engaging the community through the sharing and interpretation of all Australian heritage stories in ways that awaken a sense of place and belonging.

Located in Bowral, Retford Park features an elegant Victorian Italianate residence surrounded by over thirty hectares of formal gardens and grounds.

You will be an integral part of the small Gardening team at Retford Park, with responsibility for undertaking and managing the maintenance, restoration and conservation of the grounds and garden and ensuring a high level of presentation and public safety.
About the Role
We are seeking a passionate gardener who has experience working in cool climate gardens, is familiar with the management principles of heritage properties and understands the expectations of a high standard of presentation for a garden open to the public.
About you
To be successful in this role you will need to:
• Have excellent horticultural knowledge, an aptitude for maintaining mechanical equipment, an eye for detail, ability to manage your time efficiently and effectively and a practical ‘can-do’ approach to your work.
• Be organised and able to perform all tasks in a timely manner and to the standards set by the Head Gardener and/or Property Manager.
• Be punctual and reliable and able to work both independently and as part of a team.
• You will also be largely responsible for overseeing a small team of garden volunteers, so excellent organisational and people skills are important.
• As the gardens and grounds are a key attraction of the property, you will have a commitment to ensuring the gardens are beautifully presented to the visitors.
• You have at least 5 years’ experience as a gardener

Essential Qualifications and Skills
• Certificate 3 or Above, in Horticulture
• Current Level 1 Chainsaw certification
• Experience in maintaining large scale gardens
• Excellent written and verbal communication skills
• Current NSW Working with Children Check number (WWCC)
• Current NSW Drivers licence

Desirable Qualifications and Skills
• An understanding of management principles of Historic Gardens, especially Cool Climate gardens
• Current AQF 3 Chemical Application certification
• Computer literacy and willingness to learn new applications
• An understanding of and commitment to the National Trust’s aims, objectives and workplace values
You must be fully vaccinated and have the right to live and work in Australia to apply for this job.
• For enquiries about the role, contact Head Gardener, Retford Park on 02 9258 0124
• To apply, submit your CV together with a covering letter addressing the key accountabilities to: hr@nationaltrust.com.au
• Closing date: 2 April 2023

Download Full Position Description

HR/Volunteer Coordinator – National Trust of Australia (NSW)

Location:                 Observatory Hill, Millers Point, Sydney NSW

Job Type:                 Full time Permanent, 35 hrs week

Category:                 People and Culture

Sectors:                    Not for Profit

Reports to:             Director, People

Looking to join NSW’s largest conservation NFP organisation and work with our outstanding volunteers?

Overview

The National Trust is the largest community based, not-for-profit conservation organisation in Australia, operating for more than 70 years. Our vision is to bring the heritage of New South Wales to life for future generations. We achieve this by advocating for the conservation and protection of our built, cultural and natural heritage and by educating and engaging the community through the sharing and interpretation of all Australian heritage stories in ways that awaken a sense of place and belonging.

The Trust is committed to providing educational and cultural services that will enhance public knowledge and enjoyment of these resources and is significantly reliant on the support of over 1,000 volunteers to deliver these services.

About the Role

The Trust is seeking a full-time, experienced HR/ Volunteer Coordinator to take responsibility for developing and implementing a range of policies, induction processes, recruitment, training and engagement strategies to retain and grow volunteer numbers, proficiency and compliance.

The role also assists with a number of HR functions including recruitment and staff and volunteer performance and recognition programs

About you

The successful applicant will need to be delivery oriented, have exceptional coordination, communication and time management skills, and a genuine ability to relate to, coordinate and engage a diverse volunteer and staff workforce.

While this role is based at Observatory Hill, Millers Point, you will be required to attend other Trust Properties, Branches and Committees around the state as necessary.

Reporting to Director People, this is a rare opportunity to work with the leading heritage conservation organisation in NSW. While it is essential to have worked in a volunteer coordination or management role before, ideally with some HR background, you will also be considered if you have a background in museums or cultural tourism.

Essential Qualifications and Skills

• Relevant tertiary qualifications or equivalent work experience.

• Senior level experience in volunteer management/coordination and Human Resource management, preferably in the cultural or not-for-profit sector.
• Proficiency in MS Office suite of applications
• A class C driver’s license.
• A current NSW Working with Children Check number (WWCC).

This is a genuine engagement role which incorporates a small degree of travel. If you are looking for a role that allows you to work both strategically and operationally with a high degree of autonomy, this is what you’ve been waiting for.

We offer salary packaging and free parking within Sydney’s CBD and it is a requirement for staff to be fully vaccinated and have the right to permanently live and work in Australia.

We offer salary packaging and free parking within Sydney’s CBD and it is a requirement for staff to be fully vaccinated and have the right to permanently live and work in Australia.

All applications, including a covering letter that addresses the selection criteria should be sent to HR@nationaltrust.com.au . Closing date is Sunday 2 April 2023

Download Full Position Description

Title: Reception/HR Admin Assistant
Location: National Trust Centre, Observatory Hil,l Millers Point Sydney NSW
Hours of Work: 35 per week
Reporting to: Director, People
Department: Human Resources
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Looking to start your HR career with NSW’s biggest conservation heritage NFP organisation?
The National Trust NSW is the State’s largest community based conservation organisation. It operates a number of important museums and leased historic properties while also looking after a large collection of objects and archaeological artefacts. The Trust is committed to providing educational and cultural services that enhance public knowledge and protect our State’s special places.
About the Role
An exciting opportunity exists for a Receptionist/HR Admin Assistant to be not only be the ‘face’ of the National Trust NSW, taking an active role in the administration of the office and venue hire for the building, but also provide generalist Human Resource support for the People and Culture department.
While you will have the standard receptionist duties such as the appearance of the office, incoming calls, mail and stationery requisitions, there is depth and substance in this role.
You have responsibility for managing the venue hire function for the National Trust Centre, building strong relationships with our key clients. You will also undertake a number of HR support duties relating to recruitment, employment conditions, WHS reporting, file management and performance and training.
This is not a role where you can expect to sit at a desk all day answering a phone; you will be involved in the business and can expect to be busy. There is also a physical component involving the set-up of rooms for various venue hires so whilst we welcome mature candidates, you must have a degree of fitness to be able to perform this role.
About You
This is a multifaceted role that reaches across the organisation. You need to be organised, have a sunny and positive disposition with an ability to focus on the details. Accuracy in data entry combined with computer literacy are a must. The flexibility to meet a wide range of job demands and an ability to work autonomously and as part of a team are also critical requirements of the role.
If you love working with people and have a passion for the environment or the protection of heritage, this is the role for you.
We offer salary packaging and free parking within Sydney’s CBD.
It is a requirement for staff to be fully vaccinated and have the right to permanently live and work in Australia.
All applications should include a CV and covering letter addressing the Key Accountabilities in the Job Description.
Applications close COB Sunday 5 April 2023. Immediate start available

Download Full Position Description