When will I receive my membership card and welcome kit?
You will receive your membership card and welcome kit within 21 days.
How can I send a gift membership?
You can choose to have the membership welcome pack and card delivered either to you or to the recipient with a letter explaining that the membership is a gift from you.
Can I use my National Trust membership in the United Kingdom?
As a member, you can use your membership card for free entry to over 300 homes and gardens in England, Wales and Northern Ireland. You can also enjoy free entry to more than 1,000 properties and gardens worldwide simply by showing your current National Trust (NSW) membership card. Please visit our International Places page for more information.
Who can be included on my membership?
If you purchase a household membership you can include friends and family on your membership. Two adults and up to four children under 18 years of age can be included on your membership.
Do you offer discounts on National Trust membership?
As a charity, we don’t offer general discounts on membership. Your membership helps us to look after many special places in New South Wales. Now, more than ever, we need your support to continue to invest in our ongoing conservation work, guaranteeing that your favourite places are here for generations to come.
If you are a concession card holder (student of pension card holder) you will be eligible for our concession rate. If you join for three years you will be eligible for a discount of up to 10%.
I have lost my membership card. How can I replace it?
Please email your name and membership number and we will arrange for a new card to be sent to you.
Can I cancel my National Trust membership?
You can cancel your membership at any time, but please note that all memberships are non-refundable. We’d therefore recommend continuing to take advantage of the benefits until your renewal date, at which point you can decide to not renew.
If you’d still like to cancel, you can email us at membership@nationaltrust.com.au . Please include your full name, address and member number.
What are the different ways to join the National Trust?
You can join online, by phone (02) 9258 0156 or in person at a National Trust property.
“My husband and I have been members for over 40 years. I originally joined up with my mother in 1967. We have really enjoyed our membership over the years, especially visiting the open houses. We also love that you are protecting our important heritage.”
– Robin Wilks, long-standing member