Australian Heritage Tourism Conference

The inaugural Australian Heritage Tourism Conference took place in Adelaide on 30-31 May 2019, in conjunction with the South Australian Tourism Conference (28-29 May).

Bringing together brilliant ideas from around the world and some of the best heritage tourism operators from across the country, this exciting new conference explored future directions for heritage tourism in Australia.





Thursday 30 May and Friday 31 May

The conference program was packed full of expert speakers with great ideas who will help to guide our conversations and spark our imaginations.

Key themes for the Conference:

  • The Opportunities for Heritage Tourism
  • The Market for Heritage Tourism
  • Crafting Great Heritage Tourism Experiences
  • Creating and Promoting Heritage Tourism Destinations

The program has been designed to provide delegates with the perfect blend of new ideas in our plenary sessions, opportunities for learning new skills in the workshop sessions and building networks through the social program.

Our speakers included

  • Dr Ang Ming Chee, Director, George Town World Heritage Inc
  • Dr Caroline Butler-Bowdon, Director, Strategy and Engagement, Sydney Living Museums
  • Sandy Verschoor, Lord Mayor of Adelaide
  • John Pastorelli, Experience Designer


Learning Resource on 
Engagement Strategies by John Pastorelli


View the full conference program

More about our Conference presenters

Registration Bonus – Pre-conference Public Lecture
The Experience Economy: Heritage Tourism’s Evolution
presented by Dr. Caroline Butler-Bowdon (Director, Strategy and Engagement, Sydney Living Museums) on Wednesday 29 May, 6.00pm, Ayers House Museum. Free admission to all conference delegates


Our base for the conference will be the spectacular Banqueting Room in Adelaide’s magnificent Town Hall. Located in the heart of the city, just off Victoria Square, this venue is one of the Adelaide’s finest Victorian era buildings, close to hotels, shopping and the famous Central Market.


There are many hotels located in the area surrounding the Adelaide Town Hall in the centre of the CBD.

Conference delegates will receive special conference rates at Adabco Boutique Hotel and the Adina Apartment Hotel Adelaide Treasury in the heart of Adelaide.


For further information phone (08) 8223 1234 or email


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